AI agents and Copilots are increasingly becoming ‘our new colleagues’. They help employees make better decisions, accelerate processes and automate repetitive work. But as organizations deploy more agents, a new challenge emerges: how do you ensure these “new...
Real lessons from a partner already rebuilding their entire company around agents Most organizations are still experimenting with AI, running pilots, exploring use cases and rolling out some level of Copilot adoption, but what we are seeing emerging underneath is...
A new feature is making its way into Copilot in PowerPoint: Skills. When Anthropic models are active, you will soon start to see a new section appear in the Copilot sidebar with pre-built, reusable workflows you can run with one click. In this blog, I want to take a...
Episode one started in an Uber in Redmond. Episode two started after a holiday. Femke back from Lego Land in Denmark. Pascal somewhere between Swiss public holidays. Both back with fresh eyes — and a shared inbox full of things Cowork had already handled.This is...
Most AI-adoption programs are focused on the wrong thing. We keep trying to drive adoption through users, while the real bottleneck sits elsewhere. There is a chart in the new Work Trend Index that I think every adoption lead, change manager, and people leader should...
It started with a naming collision. Within weeks of each other, Anthropic and Microsoft both shipped a product called Cowork. Both powered by Anthropic models. Both promising to handle complex tasks on your behalf. And both landing in the inboxes of IT teams,...
For most of us the inbox is where the workday begins and that start is not exactly calm. You open Outlook, see forty unread messages, three meeting requests and a thread that has grown to seventeen replies overnight, and before you have even had your coffee, you are...
They met in a Uber at the MVP Summit in Redmond. Somewhere between LinkedIn selfies, Femke Cornelissen and Pascal Brunner-Nikolla realized something was missing: an honest conversation space where two Microsoft MVPs from different countries could openly discuss what...
Agents tend to change over time as usage patterns, integrations, and business context evolve — even when the underlying model remains unchanged. Lifecycle management spans the full life of an agent, from creation through retirement, with defined checkpoints along the...
Over the past year, we have seen Microsoft 365 Copilot gradually move closer to the core of how we work. Not through one big breakthrough, but through a series of small steps that make the technology feel more integrated into our daily tools. First, Copilot helped us...