AI agents and Copilots are increasingly becoming ‘our new colleagues’. They help employees make better decisions, accelerate processes and automate repetitive work. But as organizations deploy more agents, a new challenge emerges: how do you ensure these “new...
Real lessons from a partner already rebuilding their entire company around agents Most organizations are still experimenting with AI, running pilots, exploring use cases and rolling out some level of Copilot adoption, but what we are seeing emerging underneath is...
Episode one started in an Uber in Redmond. Episode two started after a holiday. Femke back from Lego Land in Denmark. Pascal somewhere between Swiss public holidays. Both back with fresh eyes — and a shared inbox full of things Cowork had already handled.This is...
It started with a naming collision. Within weeks of each other, Anthropic and Microsoft both shipped a product called Cowork. Both powered by Anthropic models. Both promising to handle complex tasks on your behalf. And both landing in the inboxes of IT teams,...
For most of us the inbox is where the workday begins and that start is not exactly calm. You open Outlook, see forty unread messages, three meeting requests and a thread that has grown to seventeen replies overnight, and before you have even had your coffee, you are...
They met in a Uber at the MVP Summit in Redmond. Somewhere between LinkedIn selfies, Femke Cornelissen and Pascal Brunner-Nikolla realized something was missing: an honest conversation space where two Microsoft MVPs from different countries could openly discuss what...
Agents tend to change over time as usage patterns, integrations, and business context evolve — even when the underlying model remains unchanged. Lifecycle management spans the full life of an agent, from creation through retirement, with defined checkpoints along the...
Over the past year, we have seen Microsoft 365 Copilot gradually move closer to the core of how we work. Not through one big breakthrough, but through a series of small steps that make the technology feel more integrated into our daily tools. First, Copilot helped us...
Why AI Agents Need Their Own Identity AI agents are no longer just assistants. They increasingly act as autonomous digital workers: they interpret goals, select tools, trigger workflows, call APIs, and interact with business-critical systems like SharePoint, Dynamics,...
Agentic AI is rapidly transforming the way that businesses function. These agents can make work faster and smoother by handling routine tasks and helping teams work more intelligently. But because they can act on their own, they also bring significant new risks. For...